In 2024, Instantronics shipped a handful of epilators manufactured using the original design specs for the Elite Spectrum only to discover that they did not operate in the way that was expected. Rather than continue to ship substandard epilators, production was halted , and an investigation into the root causes of the problems was begun. For each issue that was discovered, potential solutions were evaluated in collaboration with an specialized group of engineers, and problems were resolved. Here is some of what we discovered:

1.      1. Power loss - Certain Instantron epilators manufactured between 2020-2023 showed issues with low power or power loss over time. Our engineers noticed that a subset of components had been either moved from their original location or had been replaced with lower quality substitutions.  In addition, the connections between some internal components was not as strong as they should have been. New components and attachment protocols now correct this issue. 

     2. Phantom button presses - Some epilators were found to experience a phantom button press;  for example, the beeper would turn on even after the electrologist using the epilator had turned it off. It was found that this was a result of a Radio Frequency (RF) interreference occurring between some internal components. By re-engineering the  components that make the front panel interface work for the user, this issue has also been resolved. 

     3. Poor quality testing procedures - It was determined that some of the legacy testing equipment being used was outdated or inadequate. New, modern testing equipment was designed and purchased to ensure that each epilator is properly calibrated and working well before being shipped to its new owner. This became one facet of an enhanced quality control process to ensure high quality performance in the epilators we manufacture.